Vinted Members Share Anger Regarding Sizing Modifications

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

This online marketplace has updated its sizing categories for women's and children's clothes but did not contact every member regarding the update.

Digital Channels Reaction

Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted due to the recalibration.

The company said the revised method more closely matches comparable marketplaces.

They have suggested members to check their listings and adjust the sizing manually if necessary, which has left users frustrated.

Size Classification Changes

Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Manual Updates

A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.

Marketplace Information

The service features exceeding 100 million users, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: last year, the service retracted a modification to its shipping options following member complaints.

Joseph Gillespie
Joseph Gillespie

A tech journalist and innovation strategist with over a decade of experience covering emerging technologies and their impact on society.

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